Shipping & Delivery

// Tüm Türkiye'ye kargo bizden! // FREE SHIPPING TO TURKEY! YAY!
If you're in Turkey, shipping is on the house!

- Orders within Turkey & Worldwide shall be sent by PTT Kargo with 100% insurance. 

- Once an order is placed, it is packed and shipped out of our office within 5 business days. If there are any delays about your shipment, you will be informed via e-mail immediately. According to your shipment choice your delivery time will vary.

SHIPPING WORLDWIDE
We offer free international shipping with our National Post, which also provides insurance. Please note that with this service most packages arrive at their destination in 1-4 weeks, however times may vary. We also offer to ship our international orders via UPS Express Saver Service. This service offers tracking and takes approximately 3-5 business days in transit to most countries.

Please note that International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid to rurugrafik nor are they set by rurugrafik, rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations. We are not responsible for any duty/import/taxes/customs/etc charges you may incur.

Packages are marked with the value of the item as paid by the customer in legal accordance with international postal regulations.

To falsify the amounts paid or the contents of the package on customs forms could lead to hefty fines that our tiny little business would not be able to handle. We absolutely love what we do and will not engage in any practices that would jeopardize our ability to continue doing what we love. Thanks in advance for your understanding.

We do not refund postage for lost, unclaimed or undeliverable packages. If a package is returned as undeliverable/unclaimed, it is the customer’s responsibility to follow up with the postal carrier.
We do not refund for lost packages but we will do our best to try and track it down for you.

TAXES
Residents of the Turkish Republic will automatically be charged a 8% sales tax.
International customers are responsible for all import/customs/local tax fees that may be incurred upon receipt of your package.